Hiboy EX11 Fails Round 2
Hiboy EX11 Fails Round 2
Hiboy EX11 Problems: These Issues Ruined My Review
On paper, the Hiboy EX11 looks like it should be an incredible value.
You get a full-suspension fat-tire e-bike, a 750W motor, torque sensor, large battery, hydraulic brakes, and an advertised range of up to 100 miles.
That’s an impressive list.
But specifications don’t tell you everything.
After spending real time riding and testing the Hiboy EX11, I ran into some issues that potential buyers need to know about before spending their money.
Does that mean the EX11 is a terrible e-bike?
Not necessarily.
But there is a big difference between reading a specification sheet and actually living with an e-bike.
And that’s exactly why I made this video.
The Hiboy EX11 Looks Great on Paper
Let’s start with what Hiboy gets right.
The EX11 is a full-size, 26-inch fat-tire e-bike designed to handle everything from everyday pavement to gravel and light off-road riding.
Hiboy equips it with a 750W nominal rear hub motor capable of 880 watts of peak output and 90 Nm of torque.
There’s also something I always like seeing on an e-bike:
A torque sensor.
Instead of simply detecting whether the pedals are moving, a torque sensor measures how much force you’re applying and adjusts motor assistance accordingly.
In theory, that should provide a much more natural riding experience.
The EX11 can operate as a Class 2 e-bike at up to 20 mph and can be switched to Class 3 pedal assist for speeds up to 28 mph where permitted.
Again, everything sounds good.
A Large 864Wh Battery
Battery capacity is another highlight.
The EX11 uses a removable 48V 18Ah battery, giving it approximately 864Wh of capacity.
Hiboy advertises up to 100 miles of pedal-assist range under its test conditions and up to 53 miles using the throttle.
Those are substantial numbers.
As with every e-bike, however, riders should treat maximum advertised range as a best-case scenario rather than a guarantee.
Your actual range will depend on speed, rider weight, terrain, wind, temperature, tire pressure, assist level and how much throttle you’re using.
That’s why I always prefer real-world testing over advertised numbers.
Full Suspension Sounds Impressive
Another major selling point is the suspension.
The EX11 features an 80mm dual-crown front suspension fork combined with a four-link rear suspension design.
Full suspension isn’t particularly common at this price point, especially when you’re also getting a large battery, torque sensor and fat tires.
The idea is to create a bike capable of smoothing out rough pavement, gravel roads and trails while maintaining better traction over uneven surfaces.
Combine that suspension with 26 x 4-inch fat tires and the EX11 certainly looks like a serious adventure e-bike.
But having suspension components and having suspension that performs the way you expect are two different things.
That’s where actually riding the bike becomes important.
This Is Why I Do Real-World Reviews
I’ve reviewed enough e-bikes to know that you can’t judge one by specifications alone.
A bike can have:
- A powerful motor
- Large battery
- Full suspension
- Hydraulic brakes
- Torque sensor
- Fat tires
- Impressive range claims
…and still have problems.
Sometimes it’s component quality.
Sometimes it’s tuning.
Sometimes it’s geometry.
Sometimes it’s software.
And sometimes it’s something you would never discover until you actually spend time riding the bike.
That’s why I don’t consider a review finished after riding around the block.
I want to know what happens after the initial excitement wears off.
The EX11 Is a Heavy E-Bike
One specification buyers shouldn’t overlook is weight.
The Hiboy EX11 weighs approximately 99 pounds.
That’s a very heavy bicycle.
Now, some of that weight is understandable.
You’re dealing with a large battery, full suspension, 26 x 4-inch fat tires, a substantial frame and a powerful electrical system.
But 99 pounds changes how you interact with an e-bike.
Moving it around the garage is harder.
Getting it onto a bike rack is harder.
Transporting it can become more complicated.
And if you ever have to pedal it without motor assistance, you’re going to know you’re riding a 99-pound machine.
Weight doesn’t automatically make an e-bike bad.
But buyers should understand exactly what they’re getting.
Don’t Overlook the Brakes
The EX11 uses dual-piston hydraulic disc brakes with 180mm rotors.
Hydraulic brakes are something I generally like to see on heavier and faster e-bikes.
When you’re riding a machine approaching 100 pounds before adding the rider, stopping performance becomes extremely important.
This is another area where specifications provide a starting point—but real-world testing matters more.
The question isn’t simply:
Does it have hydraulic brakes?
The question is:
How do those brakes actually perform when you need them?
That’s the kind of distinction I look for during my reviews.
The 100-Mile Range Claim Needs Context
Let’s talk about that headline number.
Up to 100 miles.
That’s going to get people’s attention.
But look closely at how that figure is presented.
Hiboy’s specification lists the 100-mile pedal-assist range based on a 165-pound rider.
The company separately lists throttle range at up to 53 miles.
That’s already a huge difference.
And it’s a perfect example of why consumers need to look beyond the biggest number in an advertisement.
If you’re a heavier rider traveling at higher speeds while using high pedal-assist levels and frequently using the throttle, don’t automatically assume you’re going 100 miles.
You probably won’t.
That’s not unique to Hiboy.
It’s something consumers need to understand throughout the e-bike industry.
Charging Takes a While
There’s another tradeoff that comes with that large battery.
Hiboy lists the EX11’s charging time at approximately 9 to 10 hours.
That’s worth considering if you’re someone who regularly puts a lot of miles on your bike.
You can easily charge overnight, but this isn’t necessarily a bike you’re going to drain in the morning, plug in during lunch and have completely charged again for an afternoon ride.
A larger battery gives you more potential range.
But without a high-output charger, it also takes longer to refill.
The EX11 Does Have Some Strong Features
I don’t want this article to sound like everything about the EX11 is negative.
It’s not.
There’s a lot here that I genuinely like on paper.
You get a large battery.
You get a torque sensor.
You get full suspension.
You get hydraulic brakes.
You get a 750W motor.
You get 26 x 4-inch fat tires.
The bike can carry up to 300 pounds, and the rear rack itself is rated for up to 55 pounds.
There’s also a 3.5-inch color display, Shimano 7-speed drivetrain, integrated lighting and removable battery.
For the money, that’s a substantial amount of equipment.
And that’s exactly why the problems I encountered during testing matter.
Great Specifications Don’t Automatically Make a Great E-Bike
This is probably the biggest takeaway from my EX11 experience.
The e-bike industry has become extremely competitive.
Manufacturers know which specifications attract buyers.
750W motor.
Full suspension.
Torque sensor.
Hydraulic brakes.
Big battery.
Long range.
Put all of those phrases on a product page and you’ve created something that looks fantastic when consumers start comparing bikes.
But a bicycle is a complete system.
Everything has to work together.
Motor tuning matters.
Suspension tuning matters.
Brake performance matters.
Frame geometry matters.
Software matters.
Component quality matters.
Assembly matters.
And customer support matters when something goes wrong.
You can’t determine all of that by looking at a product page.
This Is Why Independent Reviews Matter
Manufacturers are supposed to tell you why you should buy their products.
That’s marketing.
My job is different.
When I review an e-bike, I’m trying to determine what happens after you’ve already spent your money.
What is it actually like to ride?
Does it perform as expected?
Are there things that annoy me?
Did something fail?
Are there problems a potential owner should know about?
Would I personally recommend buying it?
Sometimes the answer manufacturers want isn’t the answer they get.
But that’s the entire point of an independent review.
Should You Buy the Hiboy EX11?
I wouldn’t make that decision based solely on the specification sheet.
And I definitely wouldn’t buy it simply because you saw “100-mile range,” “full suspension,” and “90 Nm of torque” in an advertisement.
Watch real-world reviews.
Understand the bike’s strengths.
Understand its weaknesses.
Think about how you’re actually going to use it.
If you need a nearly 100-pound full-suspension fat-tire e-bike, the EX11 certainly offers a lot of equipment for the money.
But there are issues I encountered during my review that I think every potential buyer should see before placing an order.
That’s why I called the video:
Don’t Buy the Hiboy EX11 Until You See This!
Final Thoughts
The Hiboy EX11 is a perfect example of why I believe e-bikes need to be tested in the real world.
On paper, it’s extremely compelling.
A 750W motor.
90 Nm of torque.
864Wh battery.
Torque sensor.
Full suspension.
Hydraulic brakes.
26 x 4-inch tires.
And up to 100 miles of advertised pedal-assist range.
If we stopped at the specification sheet, this would be an easy bike to recommend.
But I don’t review specification sheets.
I review the bike.
And after actually riding and testing the Hiboy EX11, there are things you need to know before deciding whether this is the right e-bike for you.
Watch the Full Hiboy EX11 Review
If you’re considering purchasing the Hiboy EX11, I strongly recommend watching the full video before making your decision.
I show you the bike, put it through real-world testing, and explain the issues I encountered that changed my opinion of the EX11.
You can then decide for yourself whether the Hiboy EX11 still makes sense for you.







